Frequently Asked Questions

Everything you need to know about the Halal Deals platform and how it works.

What is Halal Deals?
Halal Deals is a premium platform connecting consumers with trusted, high-quality, Muslim-friendly businesses. We provide a comprehensive directory and exclusive money-saving offers for dining, travel, services, and more.
Are all businesses on the platform Halal Certified?
Not all businesses hold formal certification like HMC or HFA, but many do. On every business listing, you will see a specific 'Halal Certification' field (e.g., HMC, HFA, Self-Certified, or Upon Request) so you can make an informed decision that aligns with your dietary requirements.
How do the vouchers work?
When you purchase a deal, a digital voucher with a unique QR code and alphanumeric code is immediately added to your account and emailed to you. Simply present this QR code or read out the number to the business staff when you visit to redeem your offer.
Do I need to print my voucher?
No, you do not need to print anything! You can display the QR code directly from your smartphone on the Halal Deals website when you arrive.
Can I get a refund if I don't use my voucher?
Deals are not always refundable. Some deals involve instant bookings (such as hotel rooms, travel, or time-specific experiences) which are booked and confirmed straight away with the venue upon purchase — these are non-refundable and will be clearly stated on the adverts. For standard vouchers where instant booking does not apply, you may request a refund within 14 days of purchase, provided the voucher has not been redeemed or expired. Please check the refund conditions displayed on each advert prior to purchasing.
I am a business owner. How do I join?
We would love to partner with you! Click the 'List Your Business' link in the footer or visit /business/register to submit your details. Our team will review your application and get you set up with a dashboard to manage your Directory listing and Deals.
Is there an app available?
Currently, Halal Deals is a fully responsive web application that works beautifully on any mobile browser. However, a dedicated mobile app is on our roadmap for the near future!

Still have questions?

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