Privacy Policy

1. Introduction

Halal Deals ("we", "our", "us") operates the website halal-deals.co.uk. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, and password when you create an account.
• Business Listings: Business name, address, contact details, halal certification status, and other information submitted when listing a business.
• Transactions: Payment details when purchasing deals or vouchers (processed securely by our payment partners).
• Communications: Messages you send to us through our contact forms or customer support.
• Reviews: Content you submit when reviewing businesses on our platform.

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, clicks, and navigation paths.
• Cookies: We use essential and analytics cookies to improve your experience. See Section 7 for details.
• Location Data: Approximate location based on your IP address, used to show relevant local businesses.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform and services.
• Process transactions and send related information (confirmations, receipts, vouchers).
• Display relevant business listings and deals based on your location and preferences.
• Send you marketing communications (only where you have opted in).
• Respond to your enquiries and provide customer support.
• Monitor and analyse usage trends to improve our platform.
• Detect, prevent, and address technical issues, fraud, and security concerns.
• Comply with legal obligations.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following bases:

• Consent: Where you have given us clear consent (e.g., marketing emails).
• Contract: Where processing is necessary to perform our contract with you (e.g., providing services you have requested).
• Legitimate Interest: Where processing is in our legitimate interests and does not override your rights (e.g., improving the platform, fraud prevention).
• Legal Obligation: Where we are required to process your data by law.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Business Partners: When you purchase a deal or voucher, we share necessary transaction details with the relevant business.
• Service Providers: Trusted third parties who help us operate our platform (e.g., hosting, payment processing, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information for legitimate business purposes or as required by law. You can request deletion of your account and data at any time.

7. Cookies

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly (e.g., login sessions, shopping cart).
• Analytics Cookies: Help us understand how visitors interact with our website to improve the user experience.
• Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You can manage your cookie preferences through your browser settings.

8. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request we restrict how we process your data.
• Data Portability: Request your data in a portable format.
• Object: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please reach out via our Contact Us page. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including encryption of data in transit (SSL/TLS), secure password hashing, and regular security reviews. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please reach out via our Contact Us page, or visit us at halal-deals.co.uk.